Frequently asked questions
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Who is TruePoise for ?
TruePoise is made for men who want a sharper, more confident look under their clothes. Whether you're heading to work, a night out or the gym, it smooths the midsection and supports your posture — no gym session or diet needed to look your best today.
How does the TruePoise vest work ?
The vest applies firm, even compression across your midsection and back. The moment you put it on, it gently pulls everything in — smoothing your silhouette under any shirt and encouraging you to stand taller throughout the day.
How soon will I see a difference ?
Straight away. The smoothing and shaping effect is instant — you'll see a sharper silhouette in the mirror the second you put it on. There's no waiting around.
What if the size isn't right ?
No problem. Check our size guide before ordering, and if you're between two sizes we recommend going up. If it still isn't right for you, you're covered by our 30-day money-back guarantee.
Can I wear TruePoise all day ?
Yes. It's made from a breathable nylon and elastane blend that stays comfortable from morning to night. It sits flat and stays invisible under your clothes, so you can wear it at work, at events or under your workout kit.
What are the delivery times ?
We offer free UK delivery on every order. Most orders arrive within 6–8 working days, and you'll receive tracking details by email as soon as yours is on its way.
How can I track my order ?
Once your order ships, you'll get a confirmation email with your tracking number. Head over to our tracking page, paste your number in, and you'll see exactly where your parcel is in real time.
Can I cancel or change my order ?
If your order hasn't been dispatched yet, we can usually amend or cancel it. Just email us at support@mytruepoise.com as soon as possible with your order number. Once shipped, you'll need to wait for it to arrive and return it under our 30-day guarantee.
What's your returns policy ?
You have 30 days from the day you receive your order to return it for a full refund. The item must be unworn, with tags attached and in its original packaging. See our full refund policy for details.
What payment methods do you accept ?
We accept all major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, Shop Pay and PayPal. All payments are securely processed by Shopify Payments.
Do you ship outside the UK ?
At the moment we only ship within the United Kingdom. We're working on opening up international shipping — join our newsletter at the bottom of the page to be the first to know when we launch in your country.
Is TruePoise machine washable ?
Yes. Wash it cold on a gentle cycle and let it air dry — avoid tumble drying and ironing. Looked after this way, it keeps its shape and compression wash after wash.
What is TruePoise made of ?
TruePoise is made from a premium breathable blend of 80% nylon and 20% elastane. It's lightweight, stretchy and built to hold its shape while staying soft against the skin.